Shipping & Returns
All orders are made to order and carefully prepared before shipping.
Processing time is typically 2 to 5 business days depending on the design and size.
Shipping times vary based on location. Local pickup in Toronto may be available upon request.
Exchanges
We accept exchanges if your item arrives damaged or with a defect.
To request an exchange, please contact within 48 hours of delivery and include photos of the issue.
Each case will be reviewed, and a replacement will be provided when applicable.
Returns
Due to the custom and made-to-order nature of our products, we do not accept returns or offer refunds.